KwikBoost EdgePower® Clamp-On Desktop Charging Station - Personal Use Bundle

Rechargeable Battery:

• Included with bundle: 2
• Overall dimensions: 9.1" D x 3.0" W x 2.1" H
• Operating temperatures: Charging 32° to 113°F (0° to 45°C); Discharge 14° to 131°F (-10° to 55°C)
• Capacity: 146.52Wh (18 cells)
• Cell type: 18650 Li-ion battery (2200mAh at 3.7V)
• Life cycles: 500 times (at higher than 80% of the initial capacity)
• Shelf life: One (1) year after the first charge before a recharge is required.
• Battery shipping classifications: UN 3480
• Battery cell recharge time: Two (2) hours
• Input protection: Charging overflow protection, charging circuit protection

Clamp-On Desktop Charging Station:

• Included with bundle: 1
• Overall dimensions: 8.3” D (10.3” with battery inserted) x 4.9” W x 5.2” to 6” H (based on desk clamp setting)
• Desk clamp adjustment range: 0.7” to 1.5”
• AC outlet: 110V, 60Hz, modified sine wave
• AC outlet continuous output power: 100W
• AC outlet peak output power: 120W (10 minutes)
• USB-A port: 5V/2.4A (12W) - Quick Charge 3.0 Technology
• USB-C PD port: 5V/2A (10W), 12V/1.5A (18W)
• Controls: Power switch (turns AC outlet and USB outlets on and off)
• Certifications: FCC, ETL
• Device protection: Temperature protection, short circuit protection, self-balancing algorithm, overcharge protection
• Output protection: AC/USB outlet protection, power overflow protection, voltage underflow/overflow protection
• Power save function: Automatically shuts the unit off when
  • The power is on for more than three minutes and no devices are plugged in, or
  • No plugged-in device has drawn power for more than three minutes
• Patented Design

Single Battery Charger:

• Included with bundle: 1
• Overall dimensions: 0.75" D x 3.25" W x 2.25" H
• Battery slots: 1
• Input power: 100-240V 50/60Hz (2A)
• Output power (to battery): 25.5V 3.0A
• Battery cell recharge time: Two (2) hours

Certifications and Specifications:

Q: Which safety and testing certifications are the EdgePower compliant with?

A: EdgePower is FCC and Prop65 compliant on all components, ETL on the battery and battery chargers, and CPSC on the battery and clamp-on desktop charging station.

Q: Where can I find technical information about this product?

A: For product and component electrical specifications, weights, dimensions, and safety features, please refer to the specifications tab on this web page.

Battery Operation and Care:

Q: How many charges can the battery take before needing to be replaced?

A: The EdgePower rechargeable battery can take 500 charges before it falls below 80% capacity. If a battery is charged and left unused for 1 year or longer, it may not be able to fully charge after that.

Q: How long does it take to fully charge the battery?

A: Just over 2 hours from fully drained.

Q: Can rechargeable batteries be left in an EdgePower battery charger for long periods of time?

A: Yes. The batteries can be left plugged in, but it is recommended to remove a battery once it is fully charged.

Q: In situations where the product may go unused for an extended period of time (such as summer break at a school), how should the batteries be stored to optimize battery life and product longevity? For example, should the batteries be left charging, or unplugged?

A: It’s recommended to fully charge the batteries and remove the batteries from the charger(s) before storing them. At a minimum, store the batteries at least halfway charged.

IMPORTANT: If you leave a battery in a clamp when not in use, it will drain down over the course of one week. Therefore, if you plan to not use the EdgePower clamp for more than a few days, it is best to remove the battery.

Q: The battery’s safety features have been activated (tripped) and now the battery won’t charge my device(s). How do I reset it?

A: Disconnect any devices plugged into the clamp. Press the clamp power button off, and then back on again.

Q: Does an EdgePower battery need to be fully discharged on every use before recharging?

A: No.

Q: How warm can the batteries get before their temperature protection safety features activate?

A: The batteries can operate at up to 113 degrees Fahrenheit before the battery shuts off for safety.

Q: Can you turn off the battery?

A: No. The power button on the battery turns the indicator lights off and on but does not activate/deactivate the battery. The AC outlet (located on the clamp-on desktop unit) can be turned on and off with the power button. The USB ports are always active when a battery is inserted.

Q: How do you dispose of old EdgePower batteries?

A: Recycle according to your local codes for disposal of lithium-ion batteries.

Features, Operation, and Installation:

Q: Does the EdgePower offer wireless mobile phone charging (i.e. Qi)?

A: Wireless charging is not offered at this time. If desired, a standard USB-based wireless charger could be plugged into the USB-A port.

Q: Does EdgePower power hub support Quick Charge 3.0 to “fast charge” Android phones?

A: Yes. The USB-A port supports Quick Charge 3.0 technology.

Q: Do I have to turn the clamp-on unit on and off? Or will it automatically start charging when something is plugged in?

A: The USB ports are always on when a battery is inserted. The AC port requires you to press the power button (located on the clamp-on unit) on and off. The power button on the battery only turns the battery indicator lights on and off and does not affect the operation of any of the charging ports.

Q: Is EdgePower compatible with every common laptop, tablet, phone, etc.?

A: Yes. It is compatible with any device with up to a 100W power adapter.

Q: What devices should not be plugged into EdgePower?

A: Any device that exceeds 120W peak demand on the AC port for over 10 minutes should not be plugged into the EdgePower. If the plugged-in device exceeds this amount, the EdgePower’s device protection functions will activate, causing the clamp-on unit to turn off and flash a green indicator light.

Q: How long will the EdgePower keep any particular device charged while plugged in and being used?

A: To answer the question, you’ll need to know the average in-use wattage (W) of the device being plugged in.

For example, a laptop may consume between 15 and 45 watts under normal use. Dividing the EdgePower battery rating of 146.52 “watt-hours” yields between 3 and 9 additional hours of use beyond the power provided by the laptop’s internal battery.

A smartphone may use an average of 2 watts under normal use. That translates to around 70 additional hours beyond the power provided by the phone’s internal battery.

NOTE: If multiple devices are simultaneously plugged in, the additional run time for all three devices can be estimated by their combined average watts and dividing 146.52 by that total. For example, if you have a 10-watt device, a 20-watt device, and a 15-watt device, you’d divide 146.52 by 45, which would equate to an extra 3.25 hours of use.

Q: Can I plug in multiple devices at the same time?  For example, can I plug a phone into the USB-A port, a laptop into the USB-C or AC, and another device into the AC or USB-C plug?

A: Yes, you can plug in up to 3 mobile devices, or 1 laptop and 2 mobile devices. Most laptops will need to be plugged into the AC port, while specific laptops (such as current-generation MacBook Pro models) can also be plugged into the USB-C PD port.

Q: When multiple devices are plugged in at the same time, does that slow down the charging of the devices?

A: No. Devices will charge at the same speed as they would if they were plugged in one-at-a-time.

Q: Are EdgePower components waterproof?

A: No. As with most electric and electronic devices, care must be taken to keep them away from moisture.

Q: Do you need tools to assemble or install KwikBoost EdgePower?

A: The batteries and battery chargers require no assembly or installation. The clamp-on desktop charging station unit is attached to a desk or tabletop using the included 8mm hex wrench.

Travel:

Q: Can the battery be brought on a plane in a carry-on bag?

A: Per typical regulations for air travel, up to two EdgePower rechargeable batteries can be brought onto a plane with your carry-on luggage.

IMPORTANT: Rules and regulations may vary based on airline, country, etc. Before flying, always check with your airline to confirm that up to two 146.52 Wh lithium-ion batteries can be brought onto your flight in your carry-on luggage.

Q: Can one or more EdgePower rechargeable batteries be transported in checked luggage?

A: No.

Q: Can an EdgePower rechargeable battery be taken on all international flights to any country?
A: Please refer to the regulations in the individual country to confirm whether a 146.52Wh battery can be brought through customs.

Q: Can KwikBoost EdgePower be used in Europe or other 220V countries?

A: The 3-Bay and 9-Bay Base Charging Stations can only be used with 110-volt outlets. The Single Battery Charger can be used with any overseas outlet between 100 and 240 volts provided you also have the appropriate outlet adapter (not included).

Q: Will you ship KwikBoost EdgePower internationally?

A: Not at this time.

Q: Is there a 220V version of KwikBoost EdgePower?

A: Not planned at this time.

Security:

Q: Is there a way to secure the batteries, charging stations, and desktop charging station unit to avoid theft?

A: 3-bay and 9-bay battery chargers offer a receptacle for a Kensington lock. The rechargeable Battery, Single Battery Charger, and Clamp-On Desktop Charging Unit are designed with a proprietary connection system to deter theft. Specifically, since an EdgePower battery can only be used in an EdgePower system, there is no reasonable incentive to steal it.

Q: Do you sell Kensington locks and cables with EdgePower or do I need to buy them separately?

A: Cables and locks will need to be purchased separately.  

Compatibility Guide

Assembly Instructions

1-Year Limited Warranty:

KwikBoost EdgePower® is covered by a limited 1-year warranty. This means we will provide a no-charge replacement for components that are defective. The warranty does not cover damage caused by the consumer or normal wear-and-tear.

30-Day Return Policy:

In order to best ensure customer satisfaction, we stand behind our products with a 30-day return policy. Be aware that returned items must be in the original cartons and in the same condition in which you received them. You may also incur a restocking fee, and you will be responsible for the cost of shipping the EdgePower system back to us. You can view our return policy in its entirety here.

Shipping Damage:

To best ensure you are covered for any sort of damage incurred during shipping:

• If possible, inspect the shipment with the driver present prior to taking possession of it.
• Please note any damage on the bill of lading (paperwork) provided by the carrier before signing it, or...
• If packaging is crushed, torn, or otherwise significantly damaged, reject the shipment.
• Inspect the contents of the packaging as soon as possible.
• If there is hidden damage (packaging looks normal, but contents are damaged), you must report the damage to Stand Up Desk Store customer service within 4 days of receipt.

In the event of damage, DO NOT ship the battery(s) back to Stand Up Desk Store. Contact SUDS Customer Service for further instructions.

• Email: [email protected]
• Phone: 855-843-7920

Lithium-Ion Battery Returns:

Due to federal, state, and local regulations pertaining to the shipment of Lithium-Ion batteries, strict procedures must be followed when returning batteries. Please refer to the steps below:

1. Ensure that the batteries meet shipping requirements:

• Batteries are enclosed in original manufacturer packaging.
  • No exceptions. Batteries WILL NOT be accepted unless shipped in original packaging.
• Packaging includes the UN 3480 Lithium Battery Hazmat label (shown below).

• Lithium-Ion State of Charge (SoC) is less than 30%.
  • Press the “Power” button on each battery you plan to ship.
  • If only one indicator light illuminates, the SoC is less than 30% and the battery is safe to ship.
  • If more than one indicator light illuminates, the SoC is greater than 30%. You will need to deplete the battery before it can ship. This can be accomplished by inserting the battery into a clamp-on desktop charging unit and then plugging in and using electronic devices (such as laptops and tablets).

2. Contact Stand Up Desk Store Customer Service to obtain a Return Merchandise Authorization (RMA).
   • Email: [email protected]
   • Phone: 855-843-7920
   • Online Return Form: https://www.standupdeskstore.com/return-policy

3. Affix the Stand Up Desk Store-provided mailing label squarely onto the address side of the parcel.
   • Make sure to cover up any previous address and barcode without overlapping any adjacent side.

4. Take the package to a UPS location.
   • To find your closest UPS location, visit the UPS Drop Off Locator at ups.com.

IMPORTANT: Any damaged/defective lithium battery products may not be returned. They must be recycled/disposed of according to local regulations. Visit https://www.call2recycle.org/locator/ to find the nearest qualified recycling center. Please contact Customer Service for further instructions regarding the replacement of damaged batteries.